Savings card & support

SMS and Notifications Terms & Conditions

• By opting in to text messages and push notifications from the Savings Program or tAccess Support Program (both the “Program”), you consent to receiving approximately 10 text messages and/or push notifications per month from Takeda and/or EngagedMedia using autodialer technology. Consent is not a condition of purchase. Such messages may be marketing or non-marketing messages and may include, for example, patient education information, surveys, and prescription savings opportunities. Carriers are NOT liable for delayed or undelivered messages.
  
• Data obtained from you in connection with the Program(s) may include your telephone number; your carrier's name; the date, time, and content of your text messages; and device information. This data may be used to administer the Program(s). Please read Takeda's Privacy Noticeopens in a new tab, which is incorporated by reference into these Terms and Conditions.

tAccess Support Program

• To stop receiving text messages from the tAccess Support Program, text STOP to 26785 or the short code from which you received a message. DOING SO WILL ONLY OPT YOU OUT OF TEXT MESSAGES FROM THE PROGRAM; you will remain opted in to any other Takeda text message program(s) to which you separately opted in.
  
• To request more information or to obtain help, text HELP to 26785 or the short code from which you received a Program text message. You can also call customer service at 1-877-TAKEDA-7
  

Savings Program

• To stop receiving text messages from the Savings Program, text STOP to 36395 or the short code from which you received a message. DOING SO WILL ONLY OPT YOU OUT OF TEXT MESSAGES FROM THE PROGRAM; you will remain opted in to any other Takeda text message program(s) to which you separately opted in. If receiving Program push notifications, you may unsubscribe at any time by going into the digital wallet on your device and disabling push notifications in the digital wallet Program pass or by removing the digital wallet Program pass from your device.
• To request more information or to obtain help, text HELP to 36395 or the short code from which you received a Program text message. You can also call customer service at 1-866-279-0287.
• In addition to the data use practices described in the Privacy Notice, Takeda may send you Program-related push notifications. Your device’s location will not be known or tracked by Takeda or its service providers or co-promotion partners. Nonetheless, you may opt out of geofencing and receiving these notifications at any time by (1) disabling location services for your digital wallet app in your device’s settings, (2) disabling notifications (i.e., automatic updates) within the digital wallet app, or (3) removing the Trintellix Savings Card from your digital wallet by selecting “Remove Pass” within the digital wallet app.
• NO CLASS ACTIONS: you may only bring individual claims. Under no circumstance are you allowed to bring a claim as a punitive or named plaintiff or a class member in a class. Class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceedings where someone acts in a representative capacity are not allowed. Any combining of individual proceedings must have the consent of all parties.

tAccess Support Program and Savings Program

• By opting in to text messages from the Program(s), you agree to sharing your phone number with Takeda and/or EngagedMedia for the purpose of enrolling you into Program text messages.
  
• You represent that you are the account holder for the mobile telephone number(s) that you provide to opt in to text messages from the Program(s). You are responsible for notifying Takeda immediately if you change your mobile telephone number. You may notify Takeda of a number change by re-opting into Program text messages.
  
• Message and data rates may apply to each text message sent or received in connection with the Program(s), as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. Charges are both billed and payable to your mobile service provider or deducted from your prepaid account. Takeda does not impose a separate fee for sending text messages.
• Neither Takeda nor EngagedMedia will be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.
  
• This service is available only on US participating mobile carriers.
  
• You agree to indemnify Takeda and EngagedMedia in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number, including but not limited to all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
  
• Takeda may suspend or terminate your receipt of text messages if it believes you are in breach of these Terms and Conditions. Your receipt of text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Takeda reserves the right to modify or discontinue, temporarily or permanently, all or any part of the text messaging services you receive, with or without notice.
  
• Takeda may revise, modify, or amend these Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to the Trintellix website. You agree to review these Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive text messages will indicate your acceptance of those changes.
  
• Takeda may be required to contact you if you report an adverse event or product quality complaint.
  
• Takeda reserves the right to rescind, revoke, or amend the Program(s) without notice at any time.
  
• While Takeda makes reasonable efforts to include accurate, up-to-date information in the Program(s), Takeda makes no representations or warranties as to its accuracy. Takeda assumes no liability for any errors or omissions in the information communicated through the Program(s), and such information is not intended to make a diagnosis or to take the place of talking to a US healthcare professional.